Welcome!

Eclipse Authors: Pat Romanski, Elizabeth White, Liz McMillan, David H Deans, JP Morgenthal

Related Topics: @CloudExpo, Microservices Expo, @DevOpsSummit

@CloudExpo: Blog Post

Cloud Migration and Change Management | @CloudExpo #DevOps #CloudNative

Innovation is the currency of cloud, partnerships pave the way

Cloud Migration Requires a New Look at Change Management

Some journey to cloud on a mission, others, a deadline. Change management is useful when migrating to public, private or hybrid cloud environments in either case. For most, stakeholder engagement peaks during the planning and post migration phases of a project.

Legacy engagements are fairly direct: projects follow a linear progression of activities (the "waterfall" approach) - change managers and application coders work from the same functional and technical requirements. Enablement and development mirror one another, progressing from proof-of-concept planning to final product delivery. Exceptions, if any, become change requests.

Cloud native developers, however, can deploy a fully functional application prototype in about the same amount of time it takes to provision a server. They don't need help with wireframes. Application mock-ups aren't the only tool in the change management "tool box" to become passé by modern engineering standards. Requirements gathering is another.

Another important difference between change management in legacy and cloud is that with legacy, the chief focus is often adoption. You may be responsible for verifying that users:

  • Are correct (i.e., the right people are using the system)
  • Are adopting the system as designed
  • Are satisfied
  • Are able to accomplish tasks with the new system as easily as before

In an agile methodology, requirements gathering is all about "stories."
You build dev/ops capability when you train application developers to self-provision cloud environments. There are no functional or technical requirements, even for migrations. User stories, application stories and system owner stories are the new core of change management in the cloud. Listening to these stories is vital to understanding people's needs. You're no longer executing a plan that was created six months ago and hasn't changed since.

Development happens in "sprints," with new features and functions added every quarter. You're constantly checking in, responsive to current business drivers like:

  • Using the data centers nearest your facilities.
  • Architecting properly to build in failover.
  • Ensuring applications people rely on remain live, with compliance concerns addressed
  • Real-time tracking of performance levels against a mix of internal and external Service Level Agreements

We may also be creating something disruptive from scratch.
"Born in the cloud" is more than a catchy phrase. It describes many of the most disruptive applications to hit the market in recent years, such as Uber. Businesses are increasingly looking for ways to leverage the immense compute capability and scale of the cloud to bring disruptive ideas to life, monetizing their journey to cloud with new applications, business insights and service offerings. Real-time remediation is the new stakeholder engagement - no more spreadsheets.

Innovation is the currency of cloud, partnerships pave the way

On-premises vs. Cloud Stakeholder Engagement
Moving to the cloud can be a huge transformation for any organization. That's especially true if there's an extensive gap between where they are today and where they hope to go. Businesses that begin by looking for a basic migration of existing infrastructure may also find the cloud is a great place to innovate and bring new products and services to market. The more innovative they are, the more disruptive they can be.

Transformation is about stories and the impacts of those stories on stakeholders and that's especially true for the validated enterprise. For instance, Accenture factors in the kind of cross-border selling compliance requirements we may face and the Title 21 CFR Part 11 credentials we may need. The political, geographical and industrial variations are as robust as the business requirements driving them.

Cloud-native applications offer companies the power and flexibility to change the way they do business. These changes can also cause disruption among people and processes. As a result, some stakeholders move up the value stack to become partners.

The key point is this
When migrating to the cloud, you can't use the same change management methodology that you used in the past. It must keep pace with the agile, iterative nature of cloud migrations and evolving user needs as they progress through the effort (see figure).

Partnerships are the secret sauce of many disruptive endeavors, especially for the enterprise. Get more from cloud investments with change architecture designed to accelerate them.

More Stories By Kelly Burford

Kelly Burford is a Change Leader and Advanced Technology Architect focused on adoption enablement of Accenture's Hybrid Cloud for Microsoft Azure and the award winning solutions Accenture creates for clients. Part of an innovative team of industry experts, solution architects, system engineers, application developers and data scientists, she helps to transform exciting research into lighthouse proof-of-concept demos and capstone assets.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settle...
Product connectivity goes hand and hand these days with increased use of personal data. New IoT devices are becoming more personalized than ever before. In his session at 22nd Cloud Expo | DXWorld Expo, Nicolas Fierro, CEO of MIMIR Blockchain Solutions, will discuss how in order to protect your data and privacy, IoT applications need to embrace Blockchain technology for a new level of product security never before seen - or needed.
Leading companies, from the Global Fortune 500 to the smallest companies, are adopting hybrid cloud as the path to business advantage. Hybrid cloud depends on cloud services and on-premises infrastructure working in unison. Successful implementations require new levels of data mobility, enabled by an automated and seamless flow across on-premises and cloud resources. In his general session at 21st Cloud Expo, Greg Tevis, an IBM Storage Software Technical Strategist and Customer Solution Architec...
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
Imagine if you will, a retail floor so densely packed with sensors that they can pick up the movements of insects scurrying across a store aisle. Or a component of a piece of factory equipment so well-instrumented that its digital twin provides resolution down to the micrometer.
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...
We are given a desktop platform with Java 8 or Java 9 installed and seek to find a way to deploy high-performance Java applications that use Java 3D and/or Jogl without having to run an installer. We are subject to the constraint that the applications be signed and deployed so that they can be run in a trusted environment (i.e., outside of the sandbox). Further, we seek to do this in a way that does not depend on bundling a JRE with our applications, as this makes downloads and installations rat...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
DX World EXPO, LLC, a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
Digital Transformation (DX) is not a "one-size-fits all" strategy. Each organization needs to develop its own unique, long-term DX plan. It must do so by realizing that we now live in a data-driven age, and that technologies such as Cloud Computing, Big Data, the IoT, Cognitive Computing, and Blockchain are only tools. In her general session at 21st Cloud Expo, Rebecca Wanta explained how the strategy must focus on DX and include a commitment from top management to create great IT jobs, monitor ...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
The IoT Will Grow: In what might be the most obvious prediction of the decade, the IoT will continue to expand next year, with more and more devices coming online every single day. What isn’t so obvious about this prediction: where that growth will occur. The retail, healthcare, and industrial/supply chain industries will likely see the greatest growth. Forrester Research has predicted the IoT will become “the backbone” of customer value as it continues to grow. It is no surprise that retail is ...
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Conference Guru has been named “Media Sponsor” of the 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. A valuable conference experience generates new contacts, sales leads, potential strategic partners and potential investors; helps gather competitive intelligence and even provides inspiration for new products and services. Conference Guru works with conference organizers to pass great deals to gre...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develop...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
"Evatronix provides design services to companies that need to integrate the IoT technology in their products but they don't necessarily have the expertise, knowledge and design team to do so," explained Adam Morawiec, VP of Business Development at Evatronix, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...