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Retail Applications and Wireless M2M - 3rd Edition

NEW YORK, Jan. 27, 2014 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

Retail Applications and Wireless M2M – 3rd Edition

The retail industry is an important vertical for cellular M2M connectivity with 18.4 million cellular connections today and a total market size of nearly 90 million POS terminals, ATMs, vending machines, parking meters and fare collection devices worldwide. Berg Insight forecasts that the number of cellular M2M connections in the retail industry will grow at a compound annual growth rate (CAGR) of 12.6 percent to reach 33.3 million connections worldwide in 2018. Shipments of cellular M2M devices will at the same time increase at a CAGR of 6.5 percent from 6.6 million units in 2013 to 9.1 million units in 2018. Cellular M2M technology enables devices such as POS terminals and ATMs to be used at new locations where fixed line connectivity is unavailable or impractical. The technology has a more transformational effect on markets such as vending and parking, where machine operators need to reorganize their operations in order to benefit from the availability of real-time information.

The installed base of connected vending machines in North America reached 0.45 million units at the end of 2013, whereas the corresponding figure for EU27+2 was 0.11 million units. The market is still in an early stage as penetration rates for North America and Europe are at 7.4 percent and 2.9 percent respectively. However, vending is also one of the fastest growing segments for connectivity solutions in the retail industry, driven by demand for cashless payment and vending telemetry solutions. The North American market is projected to grow at a CAGR of 20.7 percent between 2013 and 2018, reaching 1.14 million connected vending machines at the end of the period. Similarly, the European market is forecasted to grow at a CAGR of 29.5 percent to reach 0.4 million connections by 2018.

The parking industry has been one of the earliest adopters of M2M communication technology and today approximately 50 percent of the world's 460,000 multi-space meters are connected, primarily to cellular networks. This penetration rate will continue to increase steadily throughout the foreseeable future, as nearly all new multi-space meter deployments have connectivity as a requirement. Connectivity has in contrast to this only recently become an optional feature in single-space meters and today only 4 percent of the single-space meters in the world are connected. However, connected single-space meters have recently had a breakthrough in the North American market, where mixed deployments that comprise both single-space and multi-space meters are becoming common. The share of single-space meters that incorporate connectivity is as a result now increasing rapidly and expected to reach 17 percent by 2018.

Cellular connectivity has become a very popular option for POS terminals and was incorporated in around one third of the devices shipped in 2013. The wireless technology has an important role in facilitating the global adoption of electronic payments, as it enables the rollout of POS terminals to many new market segments as well as regions where the fixed line telecommunications infrastructure is less developed. Berg Insight forecasts that the installed base of cellular POS terminals will grow at a CAGR of 12.2 percent between 2013 and 2018 to reach 29.1 million units worldwide in 2018, driven especially by growth in emerging markets. Berg Insight estimates that 27 percent of the ATMs in North America and 5–10 percent of the ATMs in Europe were connected to cellular networks in 2013. Wireless M2M is especially relevant for ATMs installed at off-site locations as it offers greater flexibility, shorter deployment times and competitive connectivity fees compared to fixed line alternatives. The number of wirelessly connected ATMs in North America is forecasted to grow at a CAGR of 6.0 percent to reach 0.17 million units by 2018. The number of wirelessly connected ATMs in Europe is similarly projected to grow at a CAGR of 10.0 percent to reach 0.07 million units in 2018.

Cellular connectivity is incorporated in an estimated 0.1 million fare collection devices worldwide today, such as on-board ticket vending machines, stationary vending machines and handheld ticket sales terminals. Berg Insight anticipates that the market potential for cellular connectivity in public transport will expand as account-based fare collection systems gain ground and increase the need for real-time communication. However, the number of fare collection devices that incorporate cellular connectivity is likely to remain relatively modest, as many fare collection devices can share a communication line with other equipment.

Highlights from the third edition of this report:

• Insights from 20 new executive interviews with market leading companies.
• Overview of the payment, vending, parking, transport ticketing and ATM industries.
• Summary of industry trends and developments in each vertical market segment.
• Updated in-depth profiles of 78 key players in the retail industry.
• Reviews of vendor market shares and competitive dynamics.
• Summary on the impact of emerging mobile payment services.
• Extensive global and regional market forecasts lasting until 2018.

This report answers the following questions:

• What is the potential market size for wireless M2M communication in the retail industry?
• Which are the key applications that offer sizable business opportunities?
• Which trends and developments are shaping each vertical market segment?
• Which are the leading providers of vending telemetry solutions?
• When will connectivity become commonplace in vending machines in Europe and North America?
• How is the market for wireless ATM connectivity solutions developing?
• Which are the leading providers of connected parking meters?
• What is the attach rate for cellular connectivity in POS terminals by region?
• How is the market for public transport fare collection systems evolving?

Who should buy this report?

Retail Applications and Wireless M2M is the foremost source of information about the adoption of wireless M2M solutions in the retail industry. Whether you are a device vendor, service provider, telecom operator, investor, consultant, or government agency, you will gain valuable insights from our in-depth research.
Table of Contents

Table of Contents i
List of Figures vi
Executive summary 1

1 POS terminals and ATMs 3
1.1 Payment infrastructure. 3
1.1.1 Overview of the POS terminal market 4
1.1.2 POS terminal form factors 6
1.1.3 Overview of the ATM market 8
1.1.4 ATM form factors 10
1.2 Evolution of electronic payments 10
1.2.1 EMV migration 11
1.2.2 Adoption of mobile data communication solutions 12
1.2.3 Rollout of NFC-ready terminals 14
1.3 POS terminal vendors 16
1.3.1 CCV 17
1.3.2 CyberNet 18
1.3.3 Equinox Payments 18
1.3.4 ID Tech 19
1.3.5 Ingenico 20

1.3.6 Margento 21
1.3.7 PAX Technology 22
1.3.8 REA Card 24
1.3.9 Spire Payments 24
1.3.10 VeriFone 25
1.3.11 Worldline 26
1.4 ATM manufacturers and connectivity solution providers 26
1.4.1 Contour Networks 27
1.4.2 Diebold 28
1.4.3 Digi International 28
1.4.4 DPL Group 29
1.4.5 NCR 30
1.4.6 OptConnect 30
1.4.7 Triton 30
1.4.8 Wincor Nixdorf 31

2 Vending machines 33
2.1 Vending industry players 34
2.1.1 Vending technology providers 34
2.1.2 Vending machine manufacturers 35
2.1.3 Product suppliers 37
2.1.4 Vending operators 38
2.2 Payment systems 39
2.2.1 Coin mechanisms and bill validators 39
2.2.2 Cashless payments 40
2.2.3 Mobile phone payments and NFC 41
2.3 Connected vending machines 42
2.3.1 Remote monitoring of vending machines 43
2.3.2 Vending telemetry and cashless payments in Europe 44
2.3.3 Vending telemetry and cashless payments in North America 45
2.4 Vending telemetry and cashless payment solution providers 46
2.4.1 BiTX 47
2.4.2 Cantaloupe Systems 48

2.4.3 Coinco 49
2.4.4 cStar Technologies 50
2.4.5 Distrilog 50
2.4.6 Ingenico iSelf-Service 50
2.4.7 Materna 51
2.4.8 Mecsel 52
2.4.9 MEI 53
2.4.10 Microtronic 54
2.4.11 Nayax 55
2.4.12 Prosa 56
2.4.13 Smarcom 56
2.4.14 USA Technologies 57
2.4.15 Vendon 57
2.4.16 VendScreen 58
2.4.17 Vianet Group 59
2.5 Vending machine manufacturers 59
2.5.1 Automated Merchandising Systems 61
2.5.2 Azkoyen Group 61
2.5.3 Bianchi Vending Group 61

2.5.4 Crane 62
2.5.5 Deutsche Wurlitzer 64
2.5.6 FAS International 64
2.5.7 Fastcorp 64
2.5.8 Jofemar 65
2.5.9 N&W Global Vending 65
2.5.10 Rheavendors Group 66
2.5.11 Royal Vendors 66
2.5.12 SandenVendo 67
2.5.13 Seaga 67
2.5.14 Sielaff 68
2.5.15 Westomatic 68
2.5.16 Wittern Group 69
2.6 Vending operators 69
2.6.1 Aramark 70
2.6.2 Autobar Group 70
2.6.3 Canteen Vending Services 71
2.6.4 Selecta 71
2.6.5 Sodexo 73

3 Parking meters 75
3.1 The parking industry 75
3.1.1 Parking industry players 75
3.1.2 Single-space and multi-space meters in Europe and North America 76
3.1.3 Pay-by-phone parking 78
3.2 Connected parking meters 79
3.2.1 Mobile data communication solutions for parking meters 79
3.2.2 Connected multi-space parking meters 81
3.2.3 Connected single-space parking meters 82
3.3 Parking solution vendor profiles 83
3.3.1 Cale Access 84

3.3.2 Digital Payment Technologies 85
3.3.3 Duncan Solutions 86
3.3.4 Hectronic 87
3.3.5 IPS Group 87
3.3.6 MacKay Meters 88
3.3.7 Metric 88
3.3.8 Parkare Group 89
3.3.9 Parkeon 90
3.3.10 POM 91
3.3.11 Siemens 91
3.4 Private parking operators 92

4 Public transport ticketing 95
4.1 Modal split of passenger transport 95
4.2 Bus and rail fleets 97
4.3 Fare collection systems 98
4.3.1 Fare payment 99
4.3.2 Fare collection devices 101
4.3.3 Installed base 102
4.3.4 Mobile data communication solutions 103
4.4 Fare collection system vendors 104
4.4.1 Cubic Transportation Systems 104
4.4.2 Scheidt & Bachmann 106
4.4.3 Thales 107
4.4.4 Vix 109
4.4.5 Xerox 110
4.4.6 Almex 110
4.4.7 FARA 112
4.4.8 Indra 113
4.4.9 INIT 114
4.4.10 IVU 115

5 Forecasts and conclusions 117
5.1 Wireless M2M in the retail industry 117
5.1.1 Cellular M2M device shipments 118
5.1.2 Cellular M2M network connections 120
5.2 Market trends and drivers 122
5.2.1 POS terminals account for the bulk of M2M connections in the retail industry 122
5.2.2 ATMs in offsite locations benefit from cellular connectivity 123

5.2.3 Vending operators benefit from cashless payments and telemetry 124
5.2.4 The parking meter industry leads in the adoption of wireless M2M 125
5.2.5 Public transport ticketing will move to systems with real-time authorization 126
5.3 Market forecasts 127
5.3.1 POS terminals 128
5.3.3 ATMs 135
5.3.4 Vending machines 136
5.3.5 Parking meters 138
5.3.6 Public transport ticketing. 142

Glossary 145

List of Figures

Figure 1.1: Installed base of POS terminals and ATMs (World 2008–2012) 4
Figure 1.2: POS terminal density by country (World 2012) 5
Figure 1.3: Stationary and mobile POS terminals 6
Figure 1.4: mPOS devices 7
Figure 1.5: ATM density by country (World 2012) 8
Figure 1.6: Free-standing and through-the-wall ATMs 9
Figure 1.7: EMV implementation status (World 2012) 12
Figure 1.8: POS terminals with cellular connectivity by region (World 2012) 13
Figure 1.9: NFC-ready POS terminals by region (World 2012) 15
Figure 1.10: POS terminal shipments by manufacturer (World 2012) 17
Figure 1.11: Equinox Payments POS terminals 19
Figure 1.12: Margento mPos data-over-voice POS terminal 22

Figure 1.13: PAX Technology POS terminals 23
Figure 2.1: Vending machine density by region (World 2012) 33
Figure 2.2: Examples of vending machines 35
Figure 2.3: Installed base of vending machines by country (EU 27+2 2012) 36
Figure 2.4: Examples of product suppliers and brands 38
Figure 2.5: Examples of coin mechanisms and bill validators 40
Figure 2.6: Examples of cashless payment devices for open and closed systems 41
Figure 2.7: Vending telemetry vendor market shares (Europe Q4-2013) 45
Figure 2.8: Vending telemetry vendor market shares (North America Q4-2013) 46
Figure 2.9: Installed base of connected vending machines by vendor (2013) 47

Figure 2.10: Product portfolios of vending machine manufacturers (2013) 60
Figure 3.1: Examples of connected single-space and multi-space meters 80
Figure 3.2: Share of connected multi-space parking meters by vendor (World 2013) 81
Figure 3.3: Share of connected single-space parking meters by vendor (World 2013) 82
Figure 3.4: Parking meter offerings by vendor 83
Figure 3.5: Selected European and North American parking operators 93
Figure 4.1: Modal split of passenger transport on land (EU and NA 2010) 96
Figure 4.2: Bus and rail fleets in public transport (EU and NA 2010) 97

Figure 4.3: Evolution of fare payments 100
Figure 4.4: Fare collection device segments 101
Figure 4.5: Installed base of contactless fare collection devices (EU and NA 2012) 102
Figure 4.6: Scheidt & Bachmann fare collection devices 106
Figure 4.7: Almex fare collection devices 111
Figure 5.1: Cellular M2M connections in the retail industry (World 2013) 118
Figure 5.2: Cellular M2M retail device shipments by region (World 2012–2018) 119
Figure 5.3: Cellular M2M retail device connections by region (World 2012–2018) 121
Figure 5.4: Deployment of NFC and cellular technologies (World 2012–2018) 128
Figure 5.5: Cellular POS terminal shipments by region (World 2012–2018) 130
Figure 5.6: Cellular POS terminal installed base by region (World 2012–2018) 131
Figure 5.7: NFC POS terminal shipments by region (World 2012–2018) 133

Figure 5.8: NFC POS terminal installed base by region (World 2012–2018) 134
Figure 5.9: Installed base of wirelessly connected ATMs (EU and NA 2012–2018) 135
Figure 5.10: Installed base of connected vending machines (EU and NA 2012–2018) 136
Figure 5.11: Connected vending machine market forecast (NA 2012–2018) 137
Figure 5.12: Connected vending machine market forecast (Europe 2012–2018) 138
Figure 5.13: Connected parking meters (World 2012–2018) 139
Figure 5.14: Multi-space parking meter market forecast (World 2012–2018) 140
Figure 5.15: Single-space parking meter market forecast (World 2012–2018) 142
Figure 5.16: Installed base of contactless fare collection devices (EU and NA 2012–18) 143

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