Welcome!

Eclipse Authors: Pat Romanski, Elizabeth White, Liz McMillan, David H Deans, JP Morgenthal

News Feed Item

athenahealth Chooses Monolith Software to Increase Transparency in Support of Its National Physician Network

National Centrally-Hosted Business Service Provider for Physician Practices Reaches for Higher Levels of Application and System Performance With Greater Real-Time Service Monitoring

ST. CHARLES, IL -- (Marketwire) -- 11/10/09 -- Monolith Software, a software provider with the industry's most flexible and versatile infrastructure management solution, today announced that athenahealth, Inc., (NASDAQ: ATHN), a leading provider of Internet-based business services to physician practices, has deployed Monolith Software to provide transparency and to ensure the highest levels of performance of its healthcare applications and IT infrastructure that support thousands of daily users nationwide. Over 20,000 medical providers rely on athenahealth's centrally-hosted practice management and electronic medical records (EMR) platform, athenaNet®, in addition to payer and clinical intelligence, to radically improve control over their billing and clinical operations.

athenahealth chose Monolith Software for its comprehensive availability, fault and performance management solution, which is ideal for fast growing, service-focused businesses. Offering a single view for IT managers, Monolith Software's integrated design minimizes time spent identifying and resolving system performance degradations. The Monolith portal uses the latest Web-based technology, which offers customers new levels of data security and transparency of service health with real-time data and analysis available from any browser from any location.

"athenahealth prides itself on offering high levels of service performance to our physician practices, which must be able to access their patient records and medical applications at a moment's notice," said Ed Park, CTO of athenahealth. "Monolith Software offers us advanced performance trend analysis and robust correlation capabilities to help us with the end-to-end visibility and control we need as we continue to expand our hosted service offering nationwide."

Previously, athenahealth used a combination of open source solutions that provided specialized functionality. While open source solutions have a good reputation in enterprise settings, they cannot offer a single, integrated view of the entire infrastructure. Monolith Software builds monitoring environments that allow the collection of events from many disparate sources through a single window. IT customers can effectively configure and manage all of these events using the Monolith solution's advanced event correlation capabilities. Along with this event management, Monolith Software provides the configuring of performance metrics polling, which can be used for setting service level thresholds and calculating predictive trend analysis. Monolith Software offers the industry's most secure, Web-based technology to help ensure the integrity of customer data and information. "In a highly competitive business environment, we need an IT staff and system that can respond to our business with quick deployments and configurations, and little hands-on administration," added Park. "The Monolith solution proactively monitors our environment and increases our operational efficiency so we can respond to service degradations before our medical group clients are even aware there is a problem."

"With Monolith Software, organizations can holistically monitor their entire IT infrastructure to ensure they are operating at the highest levels of service to support the needs of the business. Monolith provides software that was purpose built to address the needs of IT operations professionals with highly advanced capabilities for intelligent escalation, notification, run book automation and service desk integration," stated Jeff Parker, president of Monolith Software. "Monolith helps organizations like athenahealth to comprehensively manage infrastructure performance to deliver business results."

About athenahealth, Inc.

athenahealth, Inc. is a leading provider of Internet-based business services for physician practices. athenahealth's service offerings are based on proprietary web-native practice management and electronic health record (EHR) software, a continuously updated payer knowledge-base, integrated back-office service operations, and automated and live patient communication services. For more information, visit www.athenahealth.com or call (888) 652-8200.

About Monolith Software

Monolith Software offers the industry's most flexible IT management software designed to increase the operational efficiencies of network operations centers (NOCs). Delivering a fully integrated, open architecture platform for managing fault, availability and performance management, Monolith Software offers service providers and IT organizations real-time control and insight into the health, performance and availability of mission critical systems and applications with a reduced total cost of ownership.

© 2009 Monolith Software. All rights reserved.

Add to Digg Bookmark with del.icio.us Add to Newsvine

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

IoT & Smart Cities Stories
Every organization is facing their own Digital Transformation as they attempt to stay ahead of the competition, or worse, just keep up. Each new opportunity, whether embracing machine learning, IoT, or a cloud migration, seems to bring new development, deployment, and management models. The results are more diverse and federated computing models than any time in our history.
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...