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Mike Badger
Mike Badger is an aspiring technical writer and IT consultant who is currently enrolled in Pennsylvania College of Technology's technical communication program. Mike has been a Linux user for the last 5 years and served as a technical support manager for MindSpring(now Earthlink) where he had the opportunity to manage a service organization recognized as the best in the industry.

Dokuwiki - A Practical Open Source Knowledge Base Solution
Whether you're a company of one or 100, managing knowledge is a core concern and implementing a knowledge base is a sensible way to capture your content. Dokuwiki is a practical open source Web application for creating a knowledge base that's easy for novice Webma...
LinuxQuestions.Org: Help Is a Question Away
Effective problem solving in Linux has nothing to do with knowing what the right answer is; it's about asking the right questions to find the right answers. You can efficiently solve problems and enhance your Linux experience by using a series of five questions to...